Sales Support Specialist E-Commerce (Bishop's Stortford - Takeley)

HG is strengthening its e‑commerce organisation, and we are looking for a Sales Support Specialist E‑commerce to support the smooth and accurate execution of our online sales activities across international platforms.
In this role, you are the operational backbone of the e‑commerce team. You ensure product data, listings, orders and promotions are processed correctly and on time, enabling our commercial and online teams to perform at their best. This is a hands‑on support role with a strong focus on accuracy, coordination and service.

What you will do

• Enter, maintain and monitor product data, pricing, images and content across e‑commerce platforms.

• Ensure catalogue quality, accuracy and compliance with HG brand and content standards.

• Monitor and resolve listing, content or availability issues, including suppressed or inactive listings.

• Support the execution of promotions, campaigns and actions, ensuring they go live correctly and on time.

• Coordinate with internal teams to ensure all required product and campaign information is complete and delivered on schedule.

• Act as an operational point of contact for e‑commerce platforms and commercial partners.

• Support order flow, stock updates and issue resolution related to online sales channels.

• Maintain accurate administration and reporting to support commercial decision‑making.

You work within the E-commerce team and work closely with Marketing, Sales and HQ as well as local country teams. You report directly to the Key Account Manager E-commerce.

Here’s what’s in it for you

Are you excited about the role this brings? Then we’d love to tell you what we offer, including:

• A gross monthly salary between £2.354,34 and £2.942,92 based on experience.

• An annual on‑target bonus of 7,5% of your gross annual salary.

• 27 vacation days based on a full‑time contract.

• Contributory pension scheme and life insurance.

• A stable role within a growing international e‑commerce organisation.

• A supportive, professional work environment where accuracy and ownership matter.

What you bring

• Relevant further or higher education, ideally in a commercial, administrative or business‑related field.

• Experience in an administrative, sales support or e‑commerce support role is an advantage.

• Strong attention to detail and a high level of accuracy.

• Comfortable working with Excel and digital systems; experience with e‑commerce platforms (e.g. Amazon) is a plus.

• Structured, reliable and able to manage multiple tasks and deadlines.

• Service‑oriented mindset with clear and professional communication skills.

• Excellent command of English; additional European languages are a plus.

We are HG!

At HG, a leading European brand in specialist cleaning and maintenance products, we believe a home should be a place where you can live carefree. With attention to the place where you live and care for the belongings that surround you. That’s why our products are developed to safely do exactly what they promise.

HG’s mission is to help you enjoy your home without worrying about what might go wrong. We achieve this through our highly effective, safe, and specialised cleaning solutions, along with expert advice.

From our headquarters in Almere we are dedicated to deliver superiority, innovation, quality, and customer satisfaction. With a strong presence across Europe and beyond, we are continuously investing in digital and e‑commerce as our number one growth channel. HG does what it promises.

Do you have any questions?

Our colleague Els Marchal (Sr HR Business Partner) will gladly take the time to answer them. You can reach her at EMarchal@hg.eu.

Would you like to apply for the position of Sales Support Specialist E‑commerce at HG? You can. Apply directly by uploading your CV. You can expect a response from us within 5 working days.